Refund Policy

Last Updated: April 22, 2025

At Starter Pack Figurine Generator, we strive to ensure your satisfaction with our services. This Refund Policy outlines our procedures regarding refunds for our subscription plans.

1. Refund Eligibility

We offer a 7-day money-back guarantee for new Pro and Premium subscriptions. If you are not satisfied with our service within the first 7 days after your initial purchase, you may request a full refund.

2. Refund Process

To request a refund, please contact our support team via email at [email protected] with your account details and reason for the refund request. We aim to process all valid refund requests within 5-10 business days.

3. Refund Limitations

After the initial 7-day period, subscriptions are generally non-refundable. However, we may consider partial refunds in exceptional circumstances at our sole discretion.

4. Subscription Cancellation

You may cancel your subscription at any time from your account settings. Cancellation will stop future billing, but you will continue to have access to the service until the end of your current billing period.

5. Prorated Refunds

In cases where we issue refunds outside the 7-day guarantee period, they may be prorated based on the remaining time in your billing cycle and your service usage.

6. Refund Payment Method

Refunds will be issued using the same payment method used for the original purchase. Processing times may vary depending on your payment provider.

7. Exceptions

We reserve the right to deny refund requests in cases of suspected fraud, abuse of our refund policy, or violation of our Terms of Service.

8. Promotional Offers

Special promotional offers, discounted subscriptions, or bundle deals may have different refund terms, which will be specified at the time of purchase.

9. Changes to Refund Policy

We may update our Refund Policy from time to time. Any changes will not apply retroactively to purchases made before the changes.

10. Contact Us

If you have any questions about our Refund Policy, please contact our support team.